Privacy policy for all users

Your personal information is protected at every step

This policy is effective from January 16, 2026. Please review it to understand your rights.

How and what we collect

We collect information you provide directly through contact forms, feedback, or guide requests. Automated data (such as site usage, cookies, and device info) may also be collected for usability and analytics.

  • Contact details from inquiry forms
  • Usage analytics for website improvement
  • Technical data (browser, device, etc.)
  • Correspondence content and feedback
  • Cookie preferences and settings

All data is processed and stored in Malaysia according to applicable data protection laws, including PDPD standards.

How your data is used

We use your data to operate and improve the website, respond to your requests, personalize user experiences, and ensure compliance with legal and security obligations.

Personal information is never sold. We only share data with trusted service providers necessary for business operations or where required by law.

Your rights and choices

You can request access, rectification, erasure, or portability of your data. Please use our contact page for privacy-related concerns or actions.

Right of access

You can request a copy of your personal data.

Right to rectification

Request corrections to inaccurate information.

Right to erasure

Ask for deletion of your stored data.

Right to portability

Request your data in portable format.

Limited sharing protocols

We share data only with select partners providing hosting, analytics, or customer support. No unauthorized third-party access is permitted.

Disclosures are made as required by Malaysian law or in cases where data security and integrity are at risk.

Securing your information

We apply technical and organizational safeguards to protect collected data, including encryption, access controls, and regular security reviews.

While we strive for complete security, no digital transmission is entirely risk-free. Contact us to report any privacy concerns.

Reach out for privacy concerns

Questions about your data? Get in touch anytime.
Address: Level 15, DPulze, Cyberjaya, Selangor 63000 Malaysia
Phone: +60 4-157 1268
Email: content@vinoratrixel.sbs